Terms & Conditions

Welcome to Ken & Jame

We kindly ask you to carefully read the terms and conditions that follow and to link you with the Merchant, owner of the Site. In addition, you accept the electronic mode of communication with the Merchant for all your exchanges and that they meet all the requirements of a written communication.

We reserve the sole discretion to refuse to serve you, to cancel an order, to close your account, to delete or modify the content of the Site or to cancel an order that you have complied with these Terms and Conditions.

If you have problems with an order, contact us as soon as possible at the following address: info@kenandjame.com

Ken & Jame (HEREINAFTER: THE “TRADER”)

  • Varennes
  • Quebec
  • Canada
  • info@kenandjame.com

Confidentiality of Personal Information

Please see our privacy policy at the bottom of this page for information on how we collect, share and manage your personal information.

Accuracy of information

We make every effort to ensure that all information on our Site is accurate, but we cannot guarantee this. We may refuse or cancel an order containing an item with an incorrect description or price. Prices are quoted in Canadian currency unless otherwise stated.

The products offered on our Site as well as the dates of offers, prices and availability, specifications and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or that it cannot be delivered due to a situation beyond our control. We will then proceed to the cancellation of the order and the refund of the sums paid in counterpart, if it is the case.

Your only recourse in the event of non-conformity of the description of a product is to return it in its original packaging for reimbursement in accordance with the refund provisions that apply below.

Registration and password

You will need to fill out a registration form to access certain parts and features of the Merchant’s Website. You agree to provide us with current and truthful information and to maintain this information at all times.

You agree to protect the confidentiality of your user name and password and access to your computer so that no other person uses it. You are responsible for all transactions in your account using this information. You will be required to notify us immediately of any unauthorized use of your username and password and any security breaches of which you are aware within forty-eight (48) hours of such knowledge situation.

Applicable Laws

These terms and conditions are governed by the laws of the province or state of Quebec or Canada applicable to it. In addition, any legal remedy against the Merchant must be brought before the judicial district in which the town of Varennes is located.

Command Errors

In the event that you believe that an error has occurred during the placing of an order, we invite you to notify us immediately, but no later than 48 hours of its discovery by sending us a message to the following address: info@kenandjame.com and giving us in sufficient detail the error that has been committed.

Delivery and Returns

Unless you have selected a specific carrier and a delivery time for the transaction for which additional charges may apply, the method of delivery and the name of the carrier will be determined by the Merchant and our usual delivery times in your territory are:

4 weeks

We are committed to delivering your purchases within a reasonable period of time subject to the availability of carriers used by the shipper, who are solely responsible for the delivery of the goods or services purchased.

The risk of loss and ownership of the purchased good or service is transferred to you at the time it is delivered to the carrier or if the merchandise crosses an international border, that risk is transferred to you after clearance.

Cancellation, Return, Exchange or Repayment Cancellation Policy

Cancellations of compliant and error-free orders are not allowed.

You can exchange a property that does not suit you. In this case, you must notify the Merchant of the problem that affects your product and obtain from it an authorization.

Limitation of warranty

UNDER THE APPLICABLE LAW, THE TRADER DISCLAIMS ANY WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED AS TO THE TITLE, QUALITY MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCTS AND SERVICES ON SITE. IT ALSO EXCLUDES ALL WARRANTIES OR CONDITION, EXPRESS OR IMPLIED, IN THE CONTENT, ELEMENTS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON THE SITE OR THROUGH THESE SITES AND ON ITS SERVERS AND IN THE ELECTRONIC COMMUNICATIONS.

Limitation of liability

THE TRADER SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, RESULTING FROM THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF GOODS ON THE SAME, INCLUDING, BUT NOT IN LIMITATION, DAMAGES FOR LOSS OF PROFIT, USE OF DATA OR OTHER INTANGIBLE, AND EVEN IF TRADER HAS BEEN ADVISED THE POSSIBILITY OF SUCH DAMAGES.

Copyright

Copyright and Trademarks contained in the information published on The Site is protected by the laws relating to the integral property it has rendered Available on the Site for the granting of a license specific to this t ea rd.

In accordance with the laws relating to the integral ownership of the property in force, Disclose or exhibit that the trademark, copyright or other work Protected on the Site so that the reason other than to proceed to the sale of this Products and services are licensed to sub-licensees. The owners of The site appearing on the Site contains all rights that have not been expressly as set forth in these Terms and Conditions.

If you have reason to believe that breaches of the terms and conditions have been Or if your work has been copied or operated on our Site in any way Which bears in mind your full intellectual property rights, please notify us in the Please contact us by sending a message to the following address: Info@kenandjame.com indicating to us in sufficient detail the heading which has Been committed.